45%
AI is taking referrals now
45% of people now ask AI (like ChatGPT) to recommend a local business, up from 6% a year earlier. Your reviews are part of what it reads.
BrightLocal, Local Consumer Review Survey 2026
[ for local clinics and spas ]
Turn“I'll leave you a review” into your next booking without burning money on ads
Your next client already walked through your door. I set up the thank-you text, the review nudge and your due-back list. You approve every word. $297*
Book My Setup Call
60-minute setup callLive in 14 days, or your first month is on meSee what you get
[ field office · durham ]{{clock}} local
[ front desk · tue · 6:41 pm ]
[ scan before you go ]
Loved it? Tell Google.
It's 6:40 on a Tuesday. Your last client of the day heads out the door thrilled, calling you the best and promising a review before they reach the car. They meant it.
Your front desk was on the phone, and the card machine froze. “I'll text them later” turned into “I'll text them tomorrow,” and tomorrow turned into March. No thank-you, no review, no nudge when they were due back.
Meanwhile, the growth plan is more ads to find more first-timers. That's mopping the floor with the tap still running.
Wait, why do reviews matter this much?
+5–9%
Every star has a price tag
One extra star on Yelp meant 5–9% more revenue for independent restaurants. People spend more where the reviews are better.
Harvard Business School, Reviews, Reputation, and Revenue
83%
Most people say yes
Of the people asked for a review, 83% left one. That’s where your rebooks live.
BrightLocal, Local Consumer Review Survey 2026
Google runs the algorithm. You run your booking calendar. I connect the two, so every happy client leaves a review that brings in the next one.
Built for the shop that should have a waitlist
This is for you if:
- Your clients should come back on a cycle (colour every eight weeks, a facial every month)
- First-timers already find you. They just don’t all come back
- You’ve paid for ads that didn’t pay you back
This isn’t for you if:
- You don’t have regular foot traffic yet
- Clients only need you once
- Your ads already pay for themselves
Visit #1 to visit #2Here's what fills the gap
You don’t have a free week to learn another app. So I do.
6:44 PM · same night
YSYour Shop
Tuesday 6:44 PM
{{tsAsk}}Leave a Google review
{{tsReply}}
Thanked before they reach the car
Every client, every visit. Nobody has to remember to ask. If they don’t tap, one reminder on day 3, then we drop it.
One tap later
review.yourshop.com
YSYour Shop
How was your visit?
Takes about a minute
Post on Google
Your name on the page, not an app’s
They land on your own review page and go straight to Google.
Review lands
No new reviews yet
{{tsInit}}{{tsName}}
{{tsReview}}
[ draft reply · waiting for your yes ]
{{tsDraft}}
EditApprove
Always know what to say back
A reply is drafted for every review. Nothing posts without your yes.
Monthly report
You know who’s due back, by name
We pull it from your booking system, so your front desk knows exactly who to call.
[ your first 90 days ]
Plug inThen play
WK 1DAYS 1–7
Setup call60 min · with me
I connect your booking system to the tech that sends your texts, tidy your Google profile, and you approve the messages.
you leave withGoogle profile tidiedMessages approved
WK 3DAYS 15–21
Check-in call30 min · with me
We look at your new reviews and who’s due back.
you leave withSystem liveYour due-back names
MONTHLYDAY 30 · 60 · 90
Rebook Report emailin your inbox
Your reviews, who’s due back, and the one move to make next month.
you leave withReviews, by monthMarketing gameplan
DAY 90
Handoffyours to keep
The playbook and video, so your team owns it.
you leave with1-page playbookShort video
[ run the math ]
What ads cost you to find people who already found you
The Google search ad. The Instagram and Facebook boosted post you forgot was still running. Add it all up and print the receipt.
{{amSpendTxt}}
Every paid ad, all platforms
{{amNewc}}
Per month. Zero is an honest answer.
{{amPriceTxt}}
What one visit is worth to you
[ your ad receipt · this month ]
{{amSpentLbl}}{{amSpendTxt}}
New clients it brought in{{amNewc}}
What they paid you{{amBackTxt}}
{{amNetLbl}}{{amNetTxt}}
The Rebook Report pays for itself when {{amPays}} come back.
[ the rebook receipt ]
$297 a month Stop rebuying clients
[ invoice · the rebook report ]
$297*
$297/month, 90-day minimum. I write the messages, set up the tech and go over your numbers with you on two calls. Every month, your Rebook Report shows you how to turn new reviews into referrals.
Texts and emails cost a few cents each to send. You pay exactly that, shown on your invoice.
After day 90, you can keep it running at $297/month. The calls stop, and your monthly Rebook Report keeps coming.
[ rooms i've built in ]
[ who's setting this up ]
[ what you get with me ]
Reviews that bring in bookings[ marketing ]
Follow-up that runs without you[ operations ]
Every text sounds like you[ brand ]
Meet the Plugminus the 40-slide deck
I’m Tennile. I’ve spent ten years in marketing, half of them at tech companies, getting people to like a brand enough to come back and bring a friend. Along the way, I ran a copywriting business called She is Epic, ghostwriting for small business owners. Two industry awards and one micro-venture fund for women-led businesses later, I’d still rather bet on the shop down the street than another app. And now I’m here to make your business RESONĀTE with the people searching for it.
And you get to keep the one-page playbook, because I’ve sat through enough 40-slide decks for the both of us.
[ what owners say about working with me ]
Tennile has a way of extracting your essence and making you sound like how you think you sound in your mind.
I tripled my rates and landed two clients immediately after the new copy was published.
I really love what she does with the raw material I give her. Tennile is the extra pair of eyes, ears and hands I never knew I needed.
[ fair questions ]
Ask away before you pay a dollar
You could, and nobody knows your clients better than you do. What I bring is the playbook big tech uses to keep customers coming back, built around your business and the way you talk. I set up the tech and map the touchpoints, so every client hears from you at the right moment without anyone having to remember. We'll dig in the crates for every recent client who never got a thank-you to jump-start the reviews. And here’s the math worth doing: run your ad spend through the calculator above, then check the last line of the receipt.
Some can, and if yours does, we’ll check it on the setup call. The difference is who’s behind it. I write every message in your voice, tidy your Google profile and go over your numbers with you every month, so it’s not another dashboard you never open. It works with the booking system you already use.
Each client gets one thank-you text and one reminder, then nothing more. Nobody gets a week of follow-ups. You approve the wording, so if it wouldn't feel right coming from you in person, it doesn't go out. Canada also has consent rules for commercial texts and emails, and every message is set up with them in mind.
Reviews build slowly. In the first month, you're mostly seeing setup and early responses. By day 90, you'll have enough reviews and enough “due back” names to judge whether it's working. A shorter trial would mostly measure the setup period. On day 91, you choose: keep the system running at $297/month on its own, upgrade to The Rebooking Regular, or stop. There's no penalty and no awkward breakup call.
It's Tuesday at 6:40 again. Same happy client, same promise at the door. This time, the text is waiting when they get to the car, and they leave the review before they've found their keys. Five weeks later, their name is on your due-back list. Your front desk calls, and they book for next Wednesday. Nobody bought an ad to find them.
My most underrated credential is reality TV anthropologist. Watch enough people decide who to trust on camera and you get very good at predicting who'll tap “book again.”
Live in 14 days, or your first month is on me
If your thank-you texts aren't going out to clients within 14 days of your setup call, and the delay is on my side, you don't pay for month one. To use the guarantee, email tennile@sheisepic.com, and I'll credit your first month within the week. You don't need to fill out a form or argue your case.
Tennile Cooper
[ RESONĀTE · tech & touchpoints advisor ]